Privacy Policy

Who We Are

Fleet Office Interiors is a commercial fit out company based in London and the South East. We have been in business for 44 years. This privacy policy explains how we collect, use, and protect personal information from clients, suppliers, and website visitors.

Data We Collect

We collect the following information when you fill a contact form, call us, or email us. Your full name. Your business name. Your email address. Your phone number. Your office address. Details of the project you are asking about.
We also collect website usage data through cookies. This includes IP addresses, browser types, and pages visited. See our Cookie Policy for more information.

How We Use Your Data

We use your data for these purposes only.
To respond to your enquiries and provide quotes. To manage office fit out projects including surveys, site visits, and installations. To send invoices and process payments. To comply with legal obligations including health and safety records and building control notifications. To improve our website and services through analytics.

Legal Basis for Processing

Under UK GDPR, we rely on these legal bases.
Contractual necessity. We need your data to deliver the services you request. Legitimate interests. We use data to manage our business and communicate with clients. Legal obligation. We retain certain records for tax and compliance purposes. Consent. For cookies and marketing emails where you have opted in.

Who We Share Data With

We do not sell your data. We share data only when necessary.
With our in house installation teams so they can access sites and complete work. With trusted third party service providers. These include accountants, insurers, and legal advisors. With building control authorities and fire safety inspectors when required by law. With payment processors for card transactions. No data is shared for marketing purposes without your explicit consent.

Data Retention

We keep your data for as long as necessary.
Enquiry and quote data. Six years from the last contact. Project and invoice data. Seven years as required by HMRC. Health and safety records. Three years. Fire door and partition certification records. Twelve years as recommended by industry standards. After these periods, data is securely deleted or anonymised.

Your Rights

Under UK GDPR, you have these rights.
Right to access. You can request a copy of the data we hold about you. Right to rectification. You can correct inaccurate or incomplete data. Right to erasure. You can request deletion of your data where no legal obligation to keep it exists. Right to restrict processing. You can limit how we use your data in certain circumstances. Right to data portability. You can request a transferable copy of your data. Right to object. You can object to data processing based on legitimate interests.
To exercise any right, email us or call. We respond within 30 days.

Data Security

We take security seriously. Contact forms are encrypted using SSL. Email is stored on UK based servers with access controls. Paper records are kept in locked cabinets. Only authorised Fleet staff can access personal data.

Third Party Links

Our website may contain links to other sites. We are not responsible for their privacy practices. Read their policies separately.

Changes to This Policy

We may update this policy from time to time. Changes are posted on this page with a new effective date.

Contact Us

For privacy questions or to exercise your rights, contact us. Fleet Office Interiors. Email through our website. Phone as listed on our contact page.